Privacy Policy - Politeknik Ungku Omar Alumni

Privacy Policy

Your privacy is important to us. Please read the following policy carefully to understand how we collect, use, and protect your personal information.

Information We Collect

We collect personal information from you when you register on our platform, make payments, participate in events, or use our services. The types of personal data we may collect include:

  • Name: To personalize your experience and verify your identity.
  • Email Address: To communicate with you, send event updates, and respond to your queries.
  • Phone Number: To reach you for urgent updates, payment confirmations, and event reminders.
  • Payment Information: Secure payment data is collected when you make donations, pay for events, or purchase membership. We use third-party secure payment gateways to process payments.
  • Alumni Information: Information related to your educational history, which is necessary for verifying your alumni status and granting membership.

How We Use Your Information

We value your information and ensure it is used only for the following purposes:

  • Provide Services: We use your personal data to process registrations, payments, and event registrations, and to provide access to member-only content.
  • Send Updates: We may send you emails or notifications about upcoming alumni events, new opportunities, and relevant news.
  • Improve Our Platform: We analyze user data to understand how our services are being used, which allows us to improve the user experience and enhance the platform.
  • Personalized Communication: We use your data to send personalized messages, such as birthday greetings or membership renewal reminders, ensuring that you remain informed and engaged with our alumni community.
  • Support and Assistance: Your contact details allow us to offer customer support and answer any queries related to your account or membership.

Your Data Protection Rights

As a user of our platform, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data stored by us.
  • Right to Rectify: You may request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions (e.g., legal obligations or unresolved payments).
  • Right to Restrict Processing: You can request that we limit how we process your data under certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your data for direct marketing or profiling purposes.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Security

We take the security of your personal data seriously. We implement industry-standard encryption methods and security protocols to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device to help us improve the functionality and performance of our platform. Cookies allow us to track your preferences, login sessions, and usage patterns.

By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings at any time. However, please note that disabling cookies may affect the functionality of certain features on our site.

Third-Party Services

We may share your information with trusted third-party service providers that help us manage our platform, process payments, and provide customer support. These third parties are obligated to protect your data and only use it for the specific services they provide to us.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. If we make significant changes, we will notify you via email or through a prominent notice on our website. Please review this policy regularly to stay informed about how we protect your data.